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Technological Solutions for the Tourism Sector (TUROB Hotel Magazine May 2015)
Technological Solutions for the Tourism Sector (TUROB Hotel Magazine May 2015)
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Electra Hotel Management Systems, which has been developing technological solutions for the tourism sector for over 20 years based on the principles of “Comprehensiveness, Practicality, and Detail,” meets the needs of conference-focused business hotels with its Banquet Management System and ID Reader products. Nilüfer Durukal, General Coordinator of Elektra Hotel Management Systems, stated that they have made various improvements and customizations to their products based on the operational structures of conference and business hotels. She spoke about the solutions tailored for these hotels as follows: "In conference-focused business hotels, operations involve a long and detailed process that begins at the sales stage and until the guests leave the hotel… Different departments play an active role at every stage of this process. It is crucial to monitor the operation as a whole, organize all departments to create work orders, and minimize the margin of error. COMPREHENSIVE AND INTEGRATED SOLUTIONS FOR HOTELS With Elektra, our hotels can manage all group operations—meetings, appointments, quotes, contracts, room reservations, and banquet hall reservations—from a single project card. Even while the project is still in the operational phase, we can generate an organizational detail report based on all entered information and send it to departments via email. This ensures that no details are overlooked, enabling organizations to be carried out quickly and error-free. Elektra offers comprehensive and integrated solutions to our hotels in terms of “Banquet Management.” It is possible to track the reservation processes of multiple halls by date and time from a single screen. Blocking halls based on their definite or tentative statuses, blocking hall equipment, and flexibly modifying all reservations is very easy with Elektra. In addition, many details such as the characteristics of the event in the hall, the number of participants, the seating arrangement, the customer's technical expectations, the staff on duty, the music, the food menu, and the coffee service can be tracked in detail through our banquet module. Our banquet module can also be integrated with different hotel management software. We would like to reiterate that we have a unifying vision, not a monopolistic one. “WE OFFER A MINIMUM TIME SOLUTION FOR TRANSACTION RECORDING” Another solution we offer to conference-focused business hotels is “Kimlikokur.” It is widely used in businesses where the transaction records of many people must be recorded at the same time, especially in tourism facilities. KimlikOkur is a software that can read and recognize all IDs and passports worldwide, store them as images and text, and transfer them to all programs in the Windows environment. It minimizes the time spent on registration in all institutions, eliminates errors, and thus increases customer satisfaction and improves service quality. For example, we can read Turkish ID cards with 99% accuracy and all country passports and barcoded country IDs with 100% accuracy. Additionally, it can automatically detect the type of ID, its front and back, and has the ability to translate Turkish characters into English. With Elektra, all facilities can easily manage their administrative, financial, and operational processes. We ensure the continuity of our production in accordance with international standards through our ISO 9001 and 270001 quality certifications.

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