WhatsApp API​

PERSONALIZED and AUTOMATIC MESSAGES

Elektraweb is an official WhatsApp Cloud API Solution Partner. Thanks to this integration, hotels can communicate with guests with personalized and automatic WhatsApp messages throughout the entire accommodation process such as booking confirmation, check-in information, information during the stay, check-out reminders. In addition, special congratulations can be sent to guests on special occasions such as birthdays and wedding anniversaries. All messages can be customized according to the needs of the hotel to enhance guest experience and satisfaction.

In addition, Elektraweb offers an AI-powered smart assistant. This smart assistant is trained with the hotel's fact sheet and provides instant, 100% accurate and positive answers to the questions posed by guests via WhatsApp. This system increases direct bookings, offers additional sales opportunities and significantly increases guest satisfaction.