2023 THROUGH THE EYES OF BOSSES AND MANAGERS (Money Magazine - 25.12.2022)

As a company producing technology for the tourism sector, we are targeting 40% growth in foreign currency for 2023. We anticipate that our hotels will accelerate their digitalization even further. This means that more of our hotels will become mobile by using web technologies and will prefer more secure and cost-effective structures through cloud computing. Guest satisfaction will remain the most important issue for every hotel in 2023. At this point, I expect the mobile applications used by guests to become even more widespread. In this way, the guest will be able to make their own tennis court/golf course reservation either while at the hotel or before arriving, report any complaints online, and pay for extra expenses online via their mobile phone. In 2023, we will see an increase in digital front desk examples where the guest completes their own check-in procedure and receives their room key automatically or opens the room door with their mobile phone.