"Kimlik Okur" Increases Guest Satisfaction in Hotels
Talya Bilişim’s new product, "Kimlik Okur", which is also used in Istanbul Hilton and Conrad hotels and meets the needs of the tourism sector, helps businesses save time while also providing cost savings. Nilüfer Durukal, General Coordinator of Talya Bilişim, stated that guest satisfaction has reached a higher level thanks to the "Kimlik Okur" software.
Talya Bilişim has been operating in the tourism sector for over 20 years under the brand Elektra Hotel Management System. Their products are actively used in more than two thousand facilities, including some of Turkey’s largest hotels. As part of its product range tailored to the needs of the tourism sector, Talya Bilişim offers a new product called "Kimlik Okur."
"Kimlik Okur" is used at hotel front desks and reads all kinds of identity documents via a scanner, transferring the data to the front desk software in about 3 seconds, and stores it electronically indefinitely. With Kimlik Okur, the archiving of information and manual entry of mandatory fields is eliminated, resulting in maximum time efficiency and significant savings on photocopy and toner costs.
"KIMLIK OKUR" — THE FASTEST DATA TRANSFER PROGRAM
Following research conducted worldwide by Hilton hotels, it was decided that Kimlik Okur, with a 99% reading accuracy rate, transfers the most accurate and fastest information. It was approved and adopted by Hilton headquarters in the USA. Kimlik Okur operates integrated with special software developed by Hilton and is actively used at Istanbul Hilton and Conrad Hilton hotels.
DURUKAL: "KIMLIK OKUR" SAVES TIME AND CUTS COSTS
Nilüfer Durukal, General Coordinator of Talya Bilişim, said, "Our goal at Talya Bilişim is to maximize guest satisfaction for the hotels we serve. The Kimlik Okur software, recently added to our product range, is a very practical solution that supports this goal. It significantly reduces waiting time during check-in, and there is no longer a need to photocopy identity cards or passports. It’s a product that saves time while providing cost savings. Kimlik Okur achieved a first in Turkey with a 99% data transfer rate and a reading time between 1 to 3 seconds."
