Elektraweb Online Rezervasyon

1.Crm

All guests who have previously stayed at the hotel are automatically registered in our online reservation system. They can log in directly via an SMS code sent to their mobile phones, access their profile information and past reservations. They can use the promotions and bonus benefits you provide and feel more privileged. Additionally, all work orders that need to be done according to the guest’s CRM data are automatically sent to departments through the online reservation. Thus, all preparations, notifications, and tasks related to the guest’s check-in, check-out, and stay are sent as work orders to relevant units and automatically tracked. For example, VIP setups, daily delivery of their preferred newspaper to their room, pillow choice, or notification of allergies are automatically handled.

2. Loyalty and Bonus System

Guests can receive bonus gifts for their first online reservation, birthdays, wedding anniversaries, and can earn loyalty bonuses according to the hotel’s formula (e.g., 3%) based on all previous stays. Guests can use these bonuses as discounts during online reservations. Also, discounts based on the number of visits, VIP groups, and spending habits increase guest loyalty to the hotel. All these bonuses and promotions in the loyalty system can only be used through Elektra’s online reservation system.

3. Online Check-in /Chek-out /Payment /Bill

Guests can perform online check-in, payment, folio viewing, and e-invoice receipt from the Elektraweb online reservation page or by scanning the QR code in the confirmation form sent to them. These 27 online operations are only possible with Elektraweb’s online reservation, which is a web-based mobile application that keeps guests connected to the hotel until they delete it after their first reservation.

4. Google Advertising Support

Thanks to Elektra-Google Hotel Partnership, your hotel appears at the top of Google searches without paying any advertising or commission fees. The hotel profile, availability, and current prices appear on Google price comparison pages. It directs users to the online reservation page prepared for your hotel as the official website and price. This service, which hotels usually spend thousands of liras per day on advertising to obtain, is provided free and unlimited with Elektraweb.

5. Web Customer Tracking

Every visitor who enters your online reservation page but leaves without completing the booking is automatically saved in the Elektraweb system. These visitors are followed up to secure bookings.

6. Web Page Analysis

Thanks to our partnership with Google Analytics, all requests to the hotel’s online reservation page are analyzed according to many parameters and presented as graphs. User behavior is analyzed for both completed and abandoned reservations to improve accordingly.

7. Extra Services

Guests can purchase extra services offered by your hotel such as transfers, tours, spa, à la carte restaurants directly from the online reservation page. Payments can be made online or at check-in. This automatically reflects on the folio and deducts from the relevant department’s quota.

8. Discount Approval

Discount requests made by guests are sent as notifications according to the authorization level of hotel staff. The authorized person can view the request with an explanation and electronically approve it.

9. Online Offer

All options for date ranges, price categories, and board types requested by the guest can be sent by email with a single click. The guest can complete the reservation securely by entering their information and making the payment from the received online offer.

10. Payment Plan/Partial Payment

A payment plan can be created on the reservation card with pre-scheduled payment dates. Payment links related to these transactions are automatically sent before the guest’s reservation date to complete payments. Guests are provided with a screen to track their payments.

11. Secure Link Payment

Payments for reservations coming from all online channels or agencies can be made by sending a secure payment link from the reservation card. Partial or full payment can be requested. The payment link can be sent via SMS, WhatsApp, or email. To use this payment link, Elektraweb’s Online Reservation System must be active.

12. Promotion Portals

Hotels using Elektra’s online reservation receive link and free promotion opportunities on dozens of Elektra’s promotion portals and Turkey’s health tourism portals, such as:
https://www.turkiyeninotelleri.com, www.otelvitrini.com, www.enuyguntatilim.com, www.tatilkesif.com, www.medicaltourism.com.tr.

13. Pricing According to Market

Guests using our online reservation system can book with different prices and currencies based on their market country. For example, different prices can be set for domestic, European, and CIS markets. Guests see prices according to the hotel’s pricing set for the country identified by their IP.

14. Dynamic Pricing

With dynamic pricing, automatic discounts can be set based on hotel occupancy and days left to guest arrival. For example, if occupancy is below 50%, a 25% discount can be given for reservations arriving today. When occupancy exceeds 50%, the discount is automatically deactivated.

15. Agency Integrations

Elektraweb connects to over 10 tour operators (Anex, TUI, Pegas, Odeon, ETS, etc.) and agency portals like Paximum, automatically recording reservations into the system.

16. Email Marketing

Elektraweb sends up to 10,000 promotional emails per day to all guest profiles in the system for birthdays, anniversaries, or special offers. For example, guests with birthdays in the next 30 days can be sent a special promo code and online booking link. The email marketing feature can also be used for pre-check-in reminders or post-check-out surveys.

17. Mobile Application

Elektraweb provides mobile app service for hotel managers and guests, allowing communication. Managers can monitor the system anytime, and guests can do online check-in and send requests easily before arrival.

18. Online Sales for B2B

On Elektraweb’s online reservation page, travel agencies can be assigned user codes and passwords to create account cards with credit limits. Agencies can book on controlled open accounts based on contracts. Agencies whose limits are reached can pay with a credit card to continue reservations.

19. 7x24 Online Support

Unlike competitors, Elektraweb offers free online support service 24/7, 365 days a year

20. In-house Reservations (Meeting Rooms, Business Office, SPA, Transfer)

Reservations can be made online for areas requiring capacity planning such as meeting rooms, business offices, à la carte restaurants, gyms, and massage salons, with or without payment. Quota tracking is easy, and privileged online service is offered to guests.

21. No Dependency on Individuals or Integration Issues

Elektraweb’s online reservation channel system does not require manual intervention, price entries, or extra programs during setup or use. For example, a manually created reservation changes hotel occupancy, which usually requires manual quota updates in other programs. Elektraweb operates fully integrated automatically without person-dependency.

22. Integration with Call Center System

Elektraweb’s call center system integrates with channel management and reservation system. If the hotel requests a call center later, integration is easily provided.

23. Social Media Integration

All systems can place online reservation links on Facebook or Instagram. Elektraweb also automatically transfers and tracks requests created via forms on Facebook and Instagram.

24. Promotion Codes

Promotion codes can be defined and used for campaigns targeting specific guest groups during certain periods. These codes can be shared on digital platforms allowing guests to make privileged online reservations.

25. Suitable with your Corporate Identity

Elektraweb’s online reservation page is advantageous in design and usability. Colors, fonts, logos, and styles can be customized to match your corporate identity.

26. %100 Mobile Compatible

The Elektraweb online reservation page is fully compatible with mobile phones and tablets. Responsive design automatically switches pages to mobile mode for faster, easier use on mobile devices.

27. SMS Notifications for Online Reminders and Surveys

Many processes including payment links, reservation links, post-check-out surveys, and online reminders can be sent via SMS using Elektraweb’s free SMS account service.

28. Virtual Pos

Elektraweb is directly integrated with virtual POS systems of all banks in Turkey without needing third-party payment processors. It supports point and installment systems with the lowest commission fees and most flexible use for hotels.

29. Cost Advantage

While the annual cost of online reservation and channel management for a 5-star, 250-room hotel is about 6,000 Euros, Elektraweb offers this system free of charge to hotels using its hotel program as part of the package.

Sizi Arayalım

Ücretsiz Demo

Elektraweb Online Reservation