Akrones Thermal Hotel, Turkey’s first web-based, cloud-structured hotel program Elektraweb, has become one of the hotels increasing its profitability by using the technological innovations offered by Elektraweb Hotel Program. Located in Afyon with 317 rooms and multiple awards, Akrones Thermal Hotel manages its operations more securely, faster, and most importantly economically.
Thanks to Elektraweb Hotel Program, Akrones Thermal Hotel does not require a server. The hotel saves on costs and responsibilities related to servers, operating system licenses, antivirus programs, backups, maintenance, and cybersecurity. Additionally, data is hosted on some of the world’s most secure servers, providing high speed and security.
With Elektraweb Hotel Software, the hotel has adopted a much more mobile management approach. Since the system runs smoothly even on the most economical Android tablets, many departments can use the program while on the field. For example, hotel managers and authorized personnel can perform all operations remotely from their homes or outside the facility. Actions performed are synchronized and visible to all users simultaneously.
Housekeeping can report room cleaning or minibar status to the front office and notify technical departments of any room faults directly via their mobile phones, automatically generating work orders. This maximizes service speed and significantly increases guest satisfaction.
In the hotel’s restaurants and cafes, all operations are contactless. Elektraweb POS system, fully web-based, allows orders, kitchen transmissions, table tracking, and closing via mobile devices. Digital menus and online ordering functions also enable contactless ordering and payment for guests.
Akrones Thermal Hotel integrates the Elektraweb front office module with the free channel management and online booking page, allowing availability and price changes to be instantly reflected across all online sales channels. Reservations can be easily tracked from the front office, enabling error-free room inventory management and synchronized implementation of seasonal marketing strategies across channels.
During the pandemic, Akrones Thermal Hotel strictly applied social distancing rules on-site. According to Healthy Tourism criteria, guests’ temperature measurements can be recorded in the system, and the online check-in option reduces contact risks at the front desk. Guests can click the online check-in button on the hotel’s website, enter their voucher number, surname, and check-in dates on the displayed screen, and the required fields will appear automatically. They can complete check-in by taking a photo of their passport/ID with their phone and entering necessary information, eliminating waiting and ID exchange at the front desk, reducing contamination risk.
If guests prefer to check in at the reception, their ID information can still be transferred contactlessly to the Elektraweb front office module via Kimlikokur. Using any webcam, Kimlikokur employs OCR technology to accurately read and input ID data into the system.
Akrones Thermal Hotel efficiently manages its administrative processes with Elektraweb Hotel Program. Modules for Personnel, Purchasing, Accounting, Stock, e-Invoice, e-Archive, SPA, Sales-Marketing, and the iSafe internet security and logging system enable the hotel to enjoy the benefits of current web-based technology.
